FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Вот готовый текст для вставки в каждое поле FAQ — просто скопируйте и вставьте в соответствующие секции: --- What should the customer know about your pricing (e.g., discounts, fees)? We charge a standard service fee of $65, which includes the trip and full diagnostics. If you approve the repair, that fee is applied toward the total cost. We provide upfront estimates with no hidden fees. Senior citizens and veterans receive special discounts. All prices for parts are based on current supplier rates, and labor is quoted before any work begins. --- What is your typical process for working with a new customer? We begin with a phone call or online message to understand the issue. Then, we schedule a convenient time for an in-home visit. After diagnosing the problem, we provide a clear estimate. Once the customer approves, we perform the repair either on the spot or after parts arrive. We always test the appliance before finishing and follow up after the job is complete. --- What education and/or training do you have that relates to your work? I completed a professional appliance repair training program and received certification in refrigeration systems (EPA 608). I also continue to take part in manufacturer trainings and online technical courses to stay current with the newest appliance technologies and repair techniques. --- How did you get started doing this type of work? I started by helping family and friends repair their household appliances. Over time, I gained experience and realized I had a real talent for diagnostics and repair. I decided to pursue official training and certifications, and eventually started my own business to offer professional and reliable service to the community. --- What types of customers have you worked with? I’ve worked with homeowners, landlords, tenants, small businesses, Airbnb hosts, and property managers. Whether it's a broken refrigerator in a family home or a washer in a rental unit, I treat every customer with care and professionalism. --- Готово к использованию. Если нужно внести личные данные или изменить стиль, просто скажите.