If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our mission is to be our clients’ trusted ally when they need us most, providing complete solutions for all their plumbing problems. From emergency repairs to new system installations, we are committed to solving every challenge with the utmost dedication, using only high-quality materials and modern techniques. Our goal is to ensure the total satisfaction of our clients, establishing long-term relationships based on trust, honesty and a service that exceeds expectations. That is why we are committed to building trust through a transparent, honest and close service, ensuring that our clients feel at ease at every stage of the process, from the initial assessment to the completion of the work.”
Overview
Current Top Pro
Hired 192 times
Serves Gastonia, NC
Background checked
2 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Project type
Pipe material
Copper
Iron
Steel
PVC or CPVC
Appliances to hook-up
Stove or oven
Outdoor BBQ or grill
Water heater or boiler
Furnace
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
144 reviews
5
98%
4
1%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Clyde T.
Aug 10, 2026
•
Hired on Thumbtack
Diego was very responsive from start to finish. He arrived at my home and understood the problem. Provided a reasonable price for the service. Completed the service the same day as well. He shown to be professional and knowledgeable about his craft.
Details: 0 sinks • One handle controls both hot and cold water • 2 faucets • A month ago or longer
Sink or Faucet Repair
Hunter S.
3 weeks ago
•
Hired on Thumbtack
Diego was nothing short of great.
Quick to respond, talked through the work, and got us back up and running all at a good cost.
Would highly recommend!
Details: A few pipes • Other pipe installation • House
Plumbing Pipe Installation or Replacement
Pravesh B.
Jul 14, 2026
•
Hired on Thumbtack
Diego came right away and fixed our problem within minutes. Excellent professional guy who I would hire again if I had any plumbing needs.
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Sink or Faucet Repair
Yvette C.
Jul 2, 2026
•
Hired on Thumbtack
⭐⭐⭐⭐⭐
Diego is, without a doubt, one of the best plumbers I have ever hired. From the moment he arrived, I could tell he truly takes pride in his work.
He installed a new outdoor faucet and paid special attention to every detail, making sure it was done correctly and built to withstand our winter temperatures. The finished work looks beautiful and was completed with exceptional craftsmanship.
Inside the house, I needed the toilet water supply valve moved a couple of inches to the left. I was amazed by how precise and meticulous he was. He worked with gloves on, had every tool imaginable, protected the work area, and left everything incredibly clean and organized. You could see that quality—not speed—was his priority.
What impressed me the most was his professionalism, honesty, and respect for my home. It’s rare to find someone who combines technical skill with such attention to detail and genuine care for the customer.
Diego is truly a blessing to anyone who needs plumbing work. If you’re looking for someone who does the job right the first time and treats your home as if it were his own, I recommend him without hesitation. Five stars aren’t enough!
Details: One or more entire rooms • Install pipe to one or more rooms • House
Plumbing Pipe Installation or Replacement
Kenneth R.
Dec 23, 2025
•
Hired on Thumbtack
Had a fitting come loose over the weekend. Didn’t want to flood out my downstairs neighbors. Diego responded quickly. Diagnosed the situation and had what he needed on the truck and was done and gone before I could finish up a short conference call. Outstanding work. Tested it before he left. Will definitely recommend him to my neighbors and friends.
Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • Sink • Condo or apartment
Plumbing Pipe Repair
Credentials
Background Check
Diego Yaima
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices vary depending on the type of installation, the complexity of the job, and the model of water heater the customer chooses. I always provide a detailed quote before I begin, so the customer knows exactly what to expect. I also explain any additional fees that may apply, such as modifications to gas or water connections if necessary. My goal is to be transparent with costs and ensure the customer receives quality service at the best possible price. I also give discounts if payments are made in cash. We could negotiate, ideally both parties should be fair and reasonable.
What is your typical process for working with a new customer?
My typical process when working with a new client begins with an initial consultation to understand their needs and evaluate the space where the water heater, leak repairs, or Garbage Disposal Installations, etc. will be installed. I then recommend the best options based on their budget. After details are agreed upon, I schedule the installation, which includes removing the old equipment such as the water heater, installing the new heater, making the gas and water connections, and performing operational tests. Finally, I explain to the client how to use and maintain the system to ensure its long-term performance.
What education and/or training do you have that relates to your work?
My training in this job comes from my years of practical experience in the installation and maintenance of hot water systems in more plumbing jobs, both remodeling and new construction, I have learned about the operation of tankless heaters, such as those of the brand, through research and work in the field. In addition, I have kept up to date with new technologies and best practices to offer safe and efficient installations to my clients.
