FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For an accurate quote, I need a few details about your project. My pricing reflects the quality of my work and is based on the specific needs of your job, from replacement windows and IGU replacements to custom glass solutions and shower enclosures. I don't have hidden fees, and all quotes are comprehensive. Please message me with your project details to get started.
- What is your typical process for working with a new customer?
Our process is simple and transparent. First, you reach out to us with your project details. Then, we provide a detailed, accurate quote based on your specific needs. Once you approve the quote, we schedule a time that works best for you to complete the work. Our goal is to make the entire process as smooth and stress-free as possible.
- What education and/or training do you have that relates to your work?
As a Glass Doctor franchise owner, my work is backed by a business that has been a leader in the glass industry for over 30+ years. This means my team and I don't just rely on personal experience; we operate with the collective knowledge, training, and proven techniques developed by a national leader. This extensive brand expertise includes specialized training in: Replacement Windows & IGU Replacements: We are trained to accurately assess whether a full window replacement or a targeted IGU repair is the most effective and cost-efficient solution for your home. Custom Glass Solutions: Our training ensures we can deliver precise measurements and flawless installations for everything from custom tabletops to unique glass shelving. Shower Enclosures: We have specific expertise in the design, measurement, and installation of both framed and frameless shower doors, guaranteeing a perfect fit and long-lasting durability. We are committed to ongoing education to keep up with industry advancements and safety protocols. This commitment, combined with our brand's long-standing reputation, ensures we provide a high-quality, professional service on every job."