He was prompt with returning my calls within the same day, and his service was excellent. He was able to fix the problem in my bathroom shower, and he saved me money. He also offered tips on how to prevent further plumbing problems in the cutie, which was very helpful since I live in an old house. Even when the city water department came to assess the situation, they also said that he had done excellent work. He is a very impressive problem solver and through worker. Highly reccomend.