National Water Heater
National Water Heater

National Water Heater

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Heater problems
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Introduction
National Water Heater is a full service plumbing company specializing in water heaters. We are located in Greenville, NC and proudly service residential and commercial clients throughout Eastern North Carolina. Customer service is our top priority in everything we do. From answering the phone, to scheduling your appointment, calling you when we are on the way and arriving on time, to completing the job in a timely and professional manner, and leaving the work area cleaner than when we arrived. We enjoy interacting with homeowners and the satisfaction of providing the best plumbing services at the best price possible.
Overview

Hired 17 times

5 employees

27 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Projects and media

1 photo

Projects and media

1 photo

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Good 4.4

10 reviews

5
60%
4
30%
3
0%
2
10%
1
0%


pro avatar
Randy N.
Mar 14, 2018
·

Hired on Thumbtack

Hired on Thumbtack

Work went as expected without a hitch

Details: No, the building is not currently flooded • Leaking pipes • Less than a week ago • Sink • PVC or CPVC • House • Owner

Plumbing Pipe Repair
pro avatar
Barbara G.
Mar 26, 2018
·

Hired on Thumbtack

Hired on Thumbtack

Details: Dishwasher • Frigidaire

Appliance Repair or Maintenance
pro avatar
Britt t.
Nov 13, 2018
·

Hired on Thumbtack

Hired on Thumbtack

We were having trouble getting a plumber in our area to come out and give us an exact quote on installing a tankless water heater, after calling every plumber in our area and getting no where we turned to thumbtack. National water heater contacted me within minutes of my post, I called the number they supplied and had an appointment for someone to come and give a quote within a couple days, after receiving the quote and doing some research they had me scheduled for an install within a couple days. I had a lot of questions about what they were installing, that I thought of after they came out. I called Erick, the person who I had been dealing with and he spent 20min on the phone with me answering my questions, he never once said "um" or paused to think about his response he new what to say and what he was talking about, which made me more comfortable hiring them. I liked that they were always friendly and professional. The tech that did the install was even friendly and knew what he was doing. They also checked with me to make sure I was OK with how they were installing something (like where the vent pipe was going and what wall I wanted it mounted on.. Etc). They make sure to do things up to code and neat, and not thrown together style. I do feel they take customer satisfaction seriously and I will call them again for future needs. I do recommend this company and would recommend them to my own family members.

Details: Yes, the location has an existing heater • Gas tankless (less common) • Other room • No, but I plan to purchase the water heater • House • Owner

Water Heater Installation or Replacement
pro avatar
Ryan S.
Nov 24, 2018
·

Hired on Thumbtack

Hired on Thumbtack

Quick and efficient

Details: Repair • No hot water • Electric tank (more common) • A.O. Smith • Garage • House • Owner

Water Heater Repair or Maintenance
pro avatar
Ernest s.
Aug 24, 2017
·

Hired on Thumbtack

Hired on Thumbtack

He gave solid advice to add an expansion tank as new code
Plumbing Pipe Installation or Replacement

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We price all of our jobs on sight to ensure that you, the customer, are only charged what is necessary for your specific repair. All pricing has to be accepted and approved by the customer prior to our technician beginning his work.

  • What is your typical process for working with a new customer?

    We gather general information from the customer such as your property address, what type of project you need help with, and appropriate contact information. Once we have created a new customer profile we will get you on to one of our technicians schedule at a time most convenient for you.

  • What types of customers have you worked with?

    We work with all types of customers from small and large residential homes, to commercial buildings and hotels.

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