FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We Charge a $50.00 Diagnostic fee when you bring the tv in to one of our repair centers which is what pays our technicians for the time and labor to take your tv apart and for us to find and diagnose the problem. We will then call you with a estimate and if you decide to do the repair then that $50.00 comes back off of the final repair bill. House call charges vary depending on location and type of job. We are the highest rated Tv repair and install company locally. In Home Service Calls Start at 169.00 and up locally to send a qualified technician to your home and to provide an in home diagnostic on your unit. Every situation is different and we will be happy to discuss the best solution possible with you in order to better serve your needs. Feel free to message us or give us a call. We look forward to having you as a customer.
- What is your typical process for working with a new customer?
We will do our very best to help the customer in any and every way possible. We are very skilled in our trade and we like for our work to reflect that.
- What education and/or training do you have that relates to your work?
NESDA Certified, Samsung Portal Partner, BBB Accredited, Voted Best Of Catawba Valley HDR.