Started off great, tile work was great. Pocket door install pretty great. Back end of the project it started to go down hill. One guy tipped over a cactus, broke a wind chime, and lied about it later. They never did fix it liie they said they would. They dumped grout/thinset waste on my hydrangea bush, effectively killing it. Took them 3 days to collect their trash after project was completed - I paid extra for that "service." My one baby gate went missing during their work, I used it to keep my dogs corralled into areas of the house (one guy did mention he had a 10 month old at home). So where is it now? After project was finished they came back wanting even more money they "forgot", even though it was 1,000 more than quoted, paid. I didnt even respond to that! They installed the medicine cabinet upside down even though I told them 3 times not to - he said he "decided it looked better that way!" :O left haze on tile , and large dry grout splotches on the ceramic tub after installation - I ended up having to do it/scrape it off. The reason I hired someone was due to my having arthritis, which they knew, so I really wasn't happy about that. Sloppy caulk jobs, Sink was overly/bulky caulked and crooked (oval) - asked them to fix that which they did. Sink still crooked! There's more, but you get the idea.
It started off so well, it was disappointmenting in the end. I work in real estate, and would have gladly spread their good name around if they'd done a better job. I even cooked for them and gave them stuff to drink every day. Made me sad. :(