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About
Established in 2019 Matthews NC.
Family owned small business that specializes in most major brands of household appliance repairs. We pride ourselves on delivering honest and reliable service with affordable prices. Call us today, so we can help you!
Overview
Hired 126 times
Background checked
1 employee
8 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Washer / dryer
Dishwasher
Microwave oven
Power source
Electricity
Gas (natural)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
46 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Matthew F.
Nov 10, 2023
•
Hired on Thumbtack
Quickly diagnosed the problem, ordered part, installed just like he said he would. Price was fair. Will definitely use again.
Details: Oven or stove • KitchenAid • Residential
Appliance Repair or Maintenance
Tim D.
Jan 6, 2024
•
Hired on Thumbtack
Andrey and E-Genius were a pleasure to work with. He was responsive, found the problem, ordered the part, and returned quickly to fix the issue.
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Patrick K.
Sep 5, 2023
•
Hired on Thumbtack
Recently bought a home that didn’t have an existing dishwasher. They were able to cut out a spot in my cabinets and install the dishwasher perfectly, along with a garbage disposal. I felt like I got a fair price for the work involved as well. Would definitely recommend!
Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • Yes, but I would like guidance from the professional • Home
E-genius Appliance Repair's reply
You are much valued as a customer Pat! Working with you was a great experience and you can count on us again in the future
Dishwasher Installation
Shakira D.
Apr 14, 2025
•
Hired on Thumbtack
I have an almost 10 + year old Kenmore Elite washing machine. I’m not ready to part with it just yet. I’m glad I’ve been able to use them to fix my issues. Come as scheduled, they really know their stuff and don’t take all day.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Brian K.
Sep 15, 2023
•
Hired on Thumbtack
Eugene is excellent. Really does a thorough job. He handed a challenging dishwasher and microwave install for me. Will definitely be using him again.
Details: Microwave oven • Electricity
Appliance Installation
Credentials
Background Check
Yauheni Varankou
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We live in this city as well so we know what fair prices look like. We also offer discounts when a customer returns with more requests
What is your typical process for working with a new customer?
First: we need and understanding of the project, Second: we set proper expectations and Finally: provide the necessary technical and dispatch support before and after job completion
What education and/or training do you have that relates to your work?
We have experience in big city appliance repair, install and maintenance work for almost 8 years in and out of Charlotte
