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Smoothflow

Top Pro


Usage type
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Online now


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Same-day On-site Small Business IT Support • Networks • WiFi • Servers • Office Setup in the Charlotte area. Smoothflow provides practical business IT support for small offices, clinics, salons, wellness businesses, and local service companies. With nearly 20 years of hands-on IT experience, we help businesses keep their internet, WiFi, computers, printers, phones, servers, and network systems running properly. We focus on stable, clean, business-ready setups without unnecessary complexity or downtime. Services include: • Internet & router setup (AT&T, Spectrum, and other providers) • WiFi optimization and coverage fixes • Office network setup for 3–20 devices • Router, firewall, switch, and access point configuration • Computers, printers, VoIP phones, and device setup • Network equipment installation or removal • Network cleanup and cable organization • Basic network security setup • Firewall, password, and access configuration • Windows and Mac workstation setup • Small business server support • NAS / shared storage setup • User access, shared folders, and permissions • Backup review and basic backup setup • Troubleshooting slow, unstable, or unreliable internet • Ongoing small business IT support when needed Typical pricing: • On-site service call / diagnostic — from $150 • WiFi Optimization — from $150 • Network / Router Setup — from $150 • Computer, Printer, or Device Setup — from $150 • Office Network Setup (3–10 devices) — $200–500 • Network Cleanup / Equipment Removal — $200–400 • Server / NAS / Business IT work — quoted after assessment Most jobs are completed in one visit. Larger network or server projects are quoted upfront before work begins. Pricing is clear, and there are no unnecessary upsells. Best fit: • Small offices • Medical, chiropractic, and wellness clinics • Salons and local service businesses • New office locations • Businesses with recent AT&T, Spectrum, or provider installs • Offices with unstable WiFi or messy network setups • Companies that need reliable IT support but do not have in-house IT staff If your internet, WiFi, office network, computers, printers, phones, or small business server setup is not working the way it should, it gets fixed properly.
Overview

Current Top Pro

Hired 1 time

Serves Monroe, NC

Background checked

2 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Services offered
Service type
Usage type

Commercial (Office)

Device type

Computer

Telephone system

Router

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and value.

5.0

2 reviews

5

100%

4

0%

3

0%

2

0%

1

0%


pro avatar
Bob M.

Apr 23, 2026

Hired on Thumbtack

Smoothflow knows how to work on computers.

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Smoothflow's reply
Thank you, Bob. Glad I could help get your system running properly. If you need anything with your network or devices in the future, feel free to reach out.
Computer Repair
pro avatar
Yuliya B.

Jan 19, 2024

I express my gratitude for setting up the router, Internet and TV. quickly, efficiently and at a reasonable price
Smoothflow's reply
Thank you, Yuliya. I appreciate it. Glad everything is set up and working the way it should. Let me know if you need help with your WiFi or any devices in the future.
Credentials
Background Check

Sergey Kaponya

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