FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Competitive Pricing: Our pricing is designed to be straightforward and competitive. We offer affordable options that suit various needs, whether you're an individual or a business. No Hidden Fees: We don't believe in hidden charges. You see the price you pay, with no surprise fees added on. All additional charges, if any, were communicated in advance.
- What is your typical process for working with a new customer?
We strive to provide a hassle-free, high-quality bathroom/kitchen reglazing experience. Here's what you can expect when working with us: Initial Consultation: We begin with a free consultation to discuss your bathroom's current condition and your goals for reglazing. Whether you want to refresh your tub, sink, or tiles, we'll offer expert advice on the best solutions for your space. Customized Estimate: After evaluating your bathroom, we provide a detailed, transparent estimate that includes the cost of materials, labor, and other services. This ensures that there are no hidden fees. Scheduling & Preparation: Once you approve the estimate, we schedule a convenient time for the reglazing. Our team will prepare your bathroom by covering nearby areas to protect them from dust and chemicals. Bathroom Reglazing: Our experienced team will then proceed with reglazing your bathtub, tiles, or sink. We use high-quality, durable materials that leave your bathroom or kitchen looking brand new. We ensure a smooth, even finish with minimal disruption to your home. Post-Service Cleanup: After completing the reglazing, we thoroughly clean the area, leaving your bathroom spotless and ready to use in 24 hours. We'll also walk you through the new finish and give you care instructions to ensure long-lasting results. Follow-up & Satisfaction: We follow up after the service to ensure your complete satisfaction with the results. Your satisfaction is our priority; if anything needs adjusting, we're happy to make it right. Ongoing Support: After the job, we're always available to answer questions or provide support. We're here to help maintain your newly reglazed bathroom or kitchen and ensure it stays in excellent condition for years to come.
- What education and/or training do you have that relates to your work?
We take pride in the expertise and professionalism we bring to every bathroom reglazing project. Our team has extensive training and experience, ensuring top-notch results for every customer. Specialized Reglazing Training: Our technicians have completed specialized reglazing training programs, including classroom instruction and hands-on practice. This training covers the latest techniques, materials, and safety procedures to ensure a high-quality, long-lasting finish. Industry Certifications: We are certified by reputable industry organizations, which ensures that we follow the highest standards in reglazing techniques and safety. These certifications demonstrate our commitment to excellence in bathroom refinishing. Experience in the Field: Our team has years of experience in the bathroom reglazing industry, handling various projects, from bathtubs to tiles and sinks. This hands-on experience allows us to tackle the most challenging reglazing tasks confidently. Continuous Education: We believe in staying current with industry trends and best practices. Our technicians regularly attend workshops, seminars, and training sessions to learn about the latest reglazing materials and techniques, ensuring we always provide the best possible service. Customer Service Training: In addition to our technical skills, our team undergoes customer service training to ensure every client receives a friendly, professional, and respectful experience from start to finish.