Hired 2 times
15 years in business
Photos and Videos
4 photos and 1 video
Excellent service. Arrived on time, very polite and paid great attention to detailApr 25, 2015Verified
Phoenix Cleaning Solutions has helped my family to take of two of our homes; the one in which we currently reside and our former home. PCS has helped us with carpet, tile, and upholstery, maintenance as well as emergencies, like a sick child issue. PCS always arrives on time and is efficient with their work and my time, which I appreciate because I am a SAHM with two small children. PCS is respectful of me, my house, my family, and my time and money. They do a great job for a great price. The quality of the work is fantastic and I consistently with no hesitation recommend them to all of my family and friends.Mar 9, 2015Phoenix Cleaning Solutions's reply
Thanks so much for the review. So glad to have you as a customer!
Jim Mount and Phoenix Cleaning Solutions have cleaned our carpets several times. Jim is a pleasure to do business with and is always willing to go the extra mile to make things perfect. When our old dog got horribly sick overnight, I called Jim at 8:00 a.m. on a Saturday morning to let him know we needed emergency cleaning help. Jim was here within 15 minutes and had all 3 of our downstairs area rugs spotless and odor free in 30 minutes. Phoenix uses a truck-mounted cleaning system that quickly removes pet stains & dirt, then immediately vacuums up everything. The stains are gone along with the smell and you can walk on the carpet right away. No matter which Phoenix crew comes to clean your home, they are always courteous, professional, and on time. Don't waste your time calling anybody else. These guys are the real deal and do things the right way every single time.Mar 11, 2015
- What is your typical process for working with a new customer?We treat every client with respect and professionalism. We listen and evaluate their needs and develop a cleaning plan for them
- What education and/or training do you have that relates to your work?We are a IICRC Certified Firm. I am working toward the title of Master Cleaners.
- How did you get started doing this type of work?Previous owner offered me the opportunity to purchase the business due to lack of interest in keeping it