FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, transparent pricing with no hidden surprises. Every home and project is different, so we tailor our pricing to match the exact scope of work and your specific needs. We offer up-front estimates, and whenever possible, we provide multiple options to help you stay within budget. We also run seasonal specials and service packages that reward proactive homeowners. Our goal is to earn your trust for the long haul—not just make a quick sale.
- What is your typical process for working with a new customer?
From the moment you reach out, we treat you like family. First, we listen—really listen—to understand your concerns and goals. Then we provide expert guidance, walk you through your options, and clearly explain what to expect. Our techs show up on time, in uniform, with everything they need to get the job done right. You’ll receive photos, updates, and detailed communication throughout the process. We’re here to make this easy, stress-free, and even enjoyable.
- What education and/or training do you have that relates to your work?
Our team is built on a foundation of certified trade professionals who undergo continual training to stay current with industry standards, safety codes, and cutting-edge equipment. Personally, I’ve spent over a decade not just working in the trades—but building and leading teams that deliver five-star results. We’re proud to combine hands-on expertise with a heart for service and a constant desire to learn and improve.