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Ark Angels Pet Care
Ark Angels Pet Care

Ark Angels Pet Care

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Introduction: I created Ark Angels Pet Care in July 2002 after spending 26 years in the medical field. Our sitters provide pet care in the Raleigh , Cary, Apex, and Garner areas. Each of our dedicated sitters loves caring for your pets and will go the extra mile to make our customers happy. We believe in good communication and know how important it is to keep you informed of how your pets are doing while you're away. We spend quality time with you during our initial consultation and we'll ask you to share with us all of the information that we may need during your absence. We think ahead and plan ahead. It's our job to be as well prepared as possible to handle emergencies in your absence and we take that responsibility very seriously. For that reason we have emergency back up plans in place that we discuss with you at the time of the consult. Your pets and the security of your home are our highest priorities. If we haven't heard from you and you have been delayed in returning from your trip, we will make every effort to contact you. If we're still unable to reach you and haven't heard from you, we will continue to do visits for your pets until we know you're home and safely reunited with them. We love the bond that we develop with our clients and their pets ! There's nothing like it and for us, it doesn't get any better than this ! We love it when the clients return home from their trip to their pet who looks at them as if to say " Oh, it's only you! " . That's what our clients tell us! And the animals do too !
Overview

Hired 1 time

20 employees

19 years in business

Featured Projects

10 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

10 reviews

5
90%
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Julie B.

Jul 24, 2013
Abby C.

I have been very happy with Ark Angels Pet Care - Nancy and her staff are wonderful! Our mid day walker is Kristyn - only Kristyn comes into our home, your key is not passed around to other walkers or people that you do not know. No one that you do not meet first or authorize will ever enter your home. They are extremely professional, courteous, and flexible with scheduling. They are fully licensed, insured, and are a part of the National Pet Sitting Organization. This brings me peace of mind (instead of having some high school student having free access to your home while you are at work all day). Having Nancy and Kristyn take care of my dog has made my work day less frantic for me, it provides me comfort knowing that my dog is cared for and happy. I highly recommend Ark Angels for your pet care needs!
Feb 24, 2011
Nancy L.

I have 2 sister kitties that were rescued at 7 weeks old - they are now 8 and I've had them from 11 weeks old. The dominant sister is incredibly people-shy and the other is slightly neurotic (did I mention they are a calico and a tortoise-shell?). The last time I boarded them the calico went catatonic (pun intended): she crawled into the litter box and scrunched into a ball with her face hidden. The tortie turned so hostile that she attacked anyone approaching her cage; they offered me leather gloves because no on could get her out of cage. Of course she greeted ME as her savior/mom. Sooo..... Ark Angels is MY savior! I have only had 2 different sitters over the years and they are more like house sitters instead of just pet sitters. They will do anything that I've asked - from the litter boxes to feeding the tame koi. Needless to say, the cats don't welcome anyone with open arms, but the sitter knows all their hiding places. She checks on the calico under the bed and makes sure that food is eaten and litter pans used. I highly recommend Ark Angels to anyone with pets!
Mar 10, 2011
Lisa T.

They are the only people I trust with my pets!
Ark Angels Pet Care's reply
Thanks so much Lisa ! We deeply appreciate your trust.
Oct 5, 2018
Helen M.

I have been with Nancy since the beginning. My vacations have been so much more stress free knowing that Ark Angels is taking care of my cats. Everyone who works with her is kind and caring and completely trustworthy. When I get home my cats act like I never left because the care providers come in and love on them and keep their life in a routine. I love this group and wouldn't go anywhere else.
Feb 26, 2011

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our basic rate is $22 for a 30 minute visit for up to 2 pets.

  • What is your typical process for working with a new customer?

    I speak with all of our clients by phone before we have our in home consultation. I want to make sure that we are a good match for their needs and that my service is the best option for their pets. I review the policies and gather all the basic information and once I've received the clients' approval, I'm ready to assign a sitter who will then contact the client within 24 hours to schedule the consultation. The sitter comes and meets the client and their pets and gathers all the necessary information so that we can not only provide optimal pet care, but also insure the safety and security of the clients' home. We will fill out our Pet Care Service Agreement as well as a Vet Release Form which authorizes us to respond to your pets' medical emergency if necessary. Then , once the visits are completed, I will personally follow up with the client to insure that the sitter followed their instructions and that they and their pets were happy with the service and care we provided.

  • What education and/or training do you have that relates to your work?

    I have taken a portion of the course in T Touch and I helped to create the NAPPS Certification Course. I renew my Pet First Aid and CPR every 2 years. Most recently I attended a Basic Bird Care workshop taught by Dr. Greg Burkett. Dr. Burkett is one of only 5 or so Board Certified Avian Vets in our state. Certificate in Pet Tech Pet First Aid and CPR; Reiki Master and member of the International Association of Reiki Practitioners;Puppy Care and Nutrition Workshop given by Angel Wasserman of Paws In Training Workshop; Cat Behavior Class given by Dr Barbara Sherman DVM and Dr Orlando DVM ,both of NC State Vet School and licensed in Animal Behavior.

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