FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All estimates for gutter cleaning are free and over the phone. They are based on the roof type and size. Straight forward repairs can be quoted over the phone but some issues will have to be inspected in person.
- What is your typical process for working with a new customer?
Acquiring as much information about their services needed and providing quotes over the phone. Estimates can be provided through email and text as well. Meeting in person at their home or a no contact service for convenience and/or preference. The services we provide are all performed on the exterior of the home. Documentation in the form of notes as well as before and after pictures are attached to the invoices. Along with several easy to use payment options.
- What education and/or training do you have that relates to your work?
Most of my skills were learned through an apprenticeship style of training for installing gutters. I started off as a lead in residential gutter cleaning but was trained in using rock climbing harnesses and ropes to perform an all terrain style of belay used to safely traverse steeper pitched roofs. I've spent most of my career as a trainer. Well versed in safety and OSHA during my time in commercial corporate management.