FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and honest, with no surprises. After we understand your goals at your complimentary consultation, we give you a same-day quote so you can see exactly what's included. We work to find the best solution at an investment level you're comfortable with, and we offer financing options to help you move forward without cash-flow strain.
- What is your typical process for working with a new customer?
Three simple steps. First, an intro call to learn about your project goals. Next, a quick (and fun) Design Quiz before your appointment, so we arrive with samples matched to your style. Finally, a complimentary in-home consultation where we discuss your needs, review samples, and deliver a personalized proposal.
- What education and/or training do you have that relates to your work?
Kitchen Tune-Up Wake Forest is backed by a nationally recognized home services brand that has been in operation since 1988. We're locally owned and operated, serving Wake Forest and the greater Raleigh area, and we're LEAD-Safe Certified, so we follow EPA-approved safe practices when working in older homes.