FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the square footage on your home for recurring cleanings. We charge by the hour on all other one-time cleans,move out cleans,etc. Our fixed pricing is for recurring cleanings and we also offer price match with most reputable cleaning businesses. We accept check,cash, or credit cards.
- What is your typical process for working with a new customer?
We typically give the client an option to meet up with us so we can show them our process and what they can expect at each cleaning. We also understand some working professionals do not have the time to meet so we can set up something and discuss details through the phone or by email. Basically whatever is best for the client. We want to ensure the client feels completely comfortable giving us a key, leaving a key or being in their home why we clean.
- What education and/or training do you have that relates to your work?
A strong business mentality ans willingness to make customer service a #1 priority!