FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on delivering services of unmatched value that stand unbeaten in the market. With a half-century legacy of excellence, our commitment to providing unparalleled value remains unwavering. If you have specific inquiries or want more information about our services, please don't hesitate to share, and we'll gladly assist you.
- What is your typical process for working with a new customer?
We prioritize a collaborative approach with our clients, ensuring a seamless experience from start to finish. This includes: Site-Visit Consultation: We begin by conducting thorough site visits, allowing us to understand your specific needs and requirements comprehensively. Material Selections: Our experts guide you through selecting the most suitable materials for your project, considering functionality and aesthetic preferences. Project Timelines: Clear and realistic project timelines are established, providing transparency and promptly meeting expectations. On-Site Management of Project: We manage on-site projects, overseeing every aspect to guarantee smooth execution and adherence to established timelines. Comprehensive Quality Check Walkaround: After completion, we conduct a meticulous quality check, ensuring that every detail meets our high standards. This includes a comprehensive walkaround to address any concerns and ensure complete satisfaction. Our commitment to a client-focused and detail-oriented approach has been a cornerstone of our business for the past 27 years. If you have any questions or want to initiate a consultation, please feel free to reach out.
- What education and/or training do you have that relates to your work?
We proudly announce our certification with CertainTeed and GAF, industry leaders in roofing and construction materials. This certification reflects our commitment to maintaining the highest standards of quality and expertise in our services. As a business, our affiliations with reputable organizations like CertainTeed and GAF underscore our dedication to excellence. Please feel free to reach out if you have any inquiries or require further information about our certified services.