FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices will vary depending on types of stains, square footage, and any additional services you may want such as deodorizer, stain protector.
- What is your typical process for working with a new customer?
After scheduling I like to have pictures of before we are going to be working on so that we can be prepared for the job. When we get there we will be doing a pre-inspection and talking about realistic expectations we will then vacuum and clean the carpets thoroughly by way of hot water extraction and discuss any additional services you may want to receive such as Spot remover's and carpet protectors then we will do a post walk-through to make sure you are pleased with the results. We want to take great care of you and your carpets.
- What education and/or training do you have that relates to your work?
IICRC certified, bonded