FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're currently waiving setup fees for Thumbtack customers — ask us how to get your first month of management free. We're also the only property management firm in the area with fully transparent pricing; no surprises, no hidden fees. You can review our complete services and pricing anytime at ***************.
- What is your typical process for working with a new customer?
Every owner's situation is different, so we start with a conversation — in person or by phone — to understand your property, your goals, and any past or current challenges. If we're a good fit, we'll visit the property, provide a rental market analysis, and deliver a clear proposal that includes target rent ranges and any recommendations to get the property rent-ready. No pressure, no obligation.
- What education and/or training do you have that relates to your work?
Our team brings over 40+ years of combined property management and real estate experience, backed by hundreds of hours of professional training. We're active members of the Cape Fear Realtors Association and the National Association of Residential Property Managers (NARPM) — the leading professional organization in our industry.