FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically, my minimum charge is $100, with a rate of $60 to $80 per hour after that, depending on the complexity of the job. That said, I’m fair and flexible—I understand that every situation is different. If a task involves a learning curve on my end, I don’t charge you for that time. But if there are unexpected issues due to missing information or hidden problems, I stick to my standard rate without prorating. At the end of the day, I always try to work with my customers. I’d rather save you money—even if it means I make a little less—because I believe repeat business is the best business. My goal is to earn your trust, not just your payment.
- What is your typical process for working with a new customer?
When a new customer reaches out, I start by asking a few basic questions—what kind of work you need done, what your expectations are, and what your budget and timeline look like. It helps if you have a general idea of what you want and when you’d like it completed, but if you’re unsure, I can help guide you through it. Once we have the details, we either get it on the schedule or, if my availability allows, I can come out and take care of it quickly. It’s a simple, no-pressure process focused on clear communication and getting the job done right.
- What education and/or training do you have that relates to your work?
It’s been a mix of real-world experience, leadership, and constantly learning on the job. That kind of training sticks with you—and it’s what I bring to every project I take on today.