Kenney Property Services
About this pro
The installer did a great job. He was funny, quick and was quite talented.Jul 20, 2017
Happy with the cleaning & that stains were successfully removed from multiple rooms. Pete was very easy to work with.Apr 30, 2017Verified
Highly recommend!! Our laundry room drain backed up and we got water in our walls/carpet in our basement living area. Kenney Property Services were easy to communicate with, friendly, flexible, and they were also the most reasonably priced. I especially appreciated them working with us to keep it within our budget. We'll definitely be keeping their contact info for future use.Mar 10, 2017Verified
Were prompt but only did an adequate job. No follow up by Kennys Property Services.Mar 10, 2017VerifiedPeter K.'s reply
Pam, my team on site had indicated that you were happy when we were there, I am so sorry to hear that this is not entirely the case. I will give you a call today to discuss if there is anything more we can do. - Pete
Replaced damaged carpet pad and even cleaned the area afterwards! Friendly workers and very quick and efficient at their job! Would definitely recommend for flooring projects!Feb 13, 2017VerifiedPeter K.'s reply
Thank you for the kind words Dylan! It was great working with you, we always enjoy being able to help people get their basements back to normal after Water Damage.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our carpet cleaning pricing is initially based of of the number of areas that you need done. We say 'areas' rather than rooms because some rooms can be far larger than others. We consider and 'area' to be the size of an standard bedroom(approximately 12x12) so areas like a large great room could be considered several 'areas'. This model makes it easier for us to give you a price over the phone based on the number of areas you want cleaned, without needing to know exact square footage. Secondarily, pricing is based on the condition of the carpet, while our base pricing accounts for a certain level of dirt and stain removal, it is important for us to know as much as possible about the condition of your carpet. Items like heavy traffic soiling, bright color stains, burns, ink/grease spots, pet stains and heavy odors are very important for us to know about in advance and can factor into the price of the cleaning. With this type of honesty and information we can get you a very accurate quote over the phone. We look forward to working with you! **a note from the owner** We always try to avoid a situation where we would need to change the price after getting to the job site. We know that this is extremely frustrating as a customer and have dealt with it as homeowners ourselves. This only ever happens when there is a gross discrepancy between the description that we have received and the actual scope of work to be done.(it is extremely rare). If this is to happen though, it is our policy to always let you know before we begin work so that a decision can be made. You never get charged more than the agreed upon price without your approval first.