FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, the type of cleaning requested, and the condition of the space. We offer occasional promotions and discounts for recurring cleanings. There are no hidden fees — everything is discussed upfront so you always know what to expect.
- What is your typical process for working with a new customer?
We start by gathering basic information about the home and the type of cleaning needed. Then we provide an accurate estimate and answer any questions. After that, we schedule the service at your convenience. On the day of cleaning, our team arrives on time, fully equipped, and ready to deliver a high quality service. We follow up afterward to ensure you are completely satisfied.
- What education and/or training do you have that relates to your work?
Our team has extensive training in professional residential and commercial cleaning, customer service, and efficient cleaning systems. We stay updated on best cleaning practices and safe product usage to maintain high standards on every job.