If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
By choosing Cleaning Defenders, you’re choosing a reliable, trustworthy cleaning service that values cleanliness and customer satisfaction. Experience the difference with a cleaning service you can count on!
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
66 reviews
5
94%
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1%
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5%
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Read reviews that mention:
Jodi M.
Dec 10, 2025
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Hired on Thumbtack
When I was looking for someone to clean apartment after move out, I noticed cleaning defenders. They had high ratings and I got a return call promptly. The apartment looked amazing, all most wanted to move back in. I would highly recommend cleaning defenders.
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • Pets in home • Just once
Cleaning Defenders's reply
Thank you so much for sharing your experience. We are really glad to hear that everything turned out the way you expected and that the apartment looked amazing after the move out. We truly appreciate your recommendation and hope to help you again whenever you need!
House Cleaning
Andrew G.
1 month ago
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From Google
Did a phenomenal job with a move out cleaning. Alicia W made everything look absolutely perfect, spotless and ready for whomever moves in next. I also greatly appreciated that I was able to just get a quote without having to detail every bit of the house. I passed over several companies because they couldnt answer a simple request which when you are trying to move and pack is stressful enough without having to answer 100 questions. Would highly recommend Cleaning Defenders.
Cleaning Defenders's reply
Thank you so much for your kind words! We're thrilled to hear Alicia did such a great job and made your move-out cleaning stress-free. We truly appreciate your recommendation and hope to help you again in the future!
Camryn R.
Jun 3, 2025
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Hired on Thumbtack
Anise did such a great job with our move-in clean. Everyone at Cleaning Defenders have been so responsive and made the process so easy for us. We are definitely looking forward to booking another clean with them soon and strongly recommend!
Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • Basement cleaning • No pets in home • Just once
House Cleaning
Aldo
Aug 24, 2026
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From Google
Peyton from Cleaning Defenders is superb! I was very impressed with her thoroughness and her professionalism. She is also very personable and open to answering questions about the cleaning process, etc. The company is very customer-centered and is in communication with the customer both before and after the cleaning. Both Peyton and the Cleaning Defenders company are highly recommended!!
Cleaning Defenders's reply
Thank you so much for this wonderful review! We're thrilled to hear Peyton took such great care of your home and that you felt informed and comfortable throughout the process. She truly brings professionalism and warmth to every clean, and we're proud to have her on our team. We'll be sure to share your kind words with her! Thanks for trusting Cleaning Defenders and for being such a great customer to work with. We look forward to serving you again!
Erin G.
Nov 2, 2025
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Hired on Thumbtack
I appreciated their prompt response and friendliness. They were able to get me in right away as well.
I ended up paying for a deep clean (told it was a 7-8 hr clean). The cleaner was finished with in 4.5 hrs. I wasn’t home to do the Walkthru. When I got home, most of the cleaning was fine and what I expected. But there were several areas where I was disappointed.
Missed ceiling fan (the dirtiest one), dirty window sills, completely missed shelf in the kitchen, and it seems like she just forgot to do one side of the primary shower door. In addition, it seemed as though things on most shelves were moved to be dusted, but the items themselves or not dusted at all. So I’m not sure if that’s normal, but that is what I experienced. I did tell her not to worry about the knick-knacks in my daughters room since she has so many and she’s so particular, but the rest of the items I expected to be moved and dusted along with the shelf. In addition, in the laundry room, there were some drips from laundry detergent that were clearly visible. I would’ve anticipated a deep clean to at least attempt to wipe some of those, but that didn’t happen. I didn’t get the feeling of a deep clean. In the past, when I’ve had a deep clean, you can tell when you walk in because everything is very fresh smelling (there was no clean smell, it just smelled like a regular house), the blinds are typically opened to let natural light in, and things are arranged differently to make it clear they were moved and dusted and straightened out if they were a bit untidy. It seems like things were rushed. Another thing that I found odd, was that she left every toilet seat and lid up so that you could just see directly into the toilet - I don’t ever leave our toilets like that, I find that weird. I’m used to towels being replaced in bathrooms, which they weren’t, even though I left out clean towels. It’s a bit frustrating in that we paid for a deep clean, and expected a 7 to 8 hour clean, but she was done and gone within 4 1/2 hours. With these things left the way they were, and like I said, the overall feeling that things were rushed, I didn’t have the greatest experience. I do not have time to have her come back and finish, so I just finished those things myself.
I should also mention that she knew I wasn’t home yet. Left my garage door wide open, and my front door wide open. That is frustrating and unsafe. She could have closed the garage door, left out the front, and closed the front door behind her, even if it wasn’t locked. At least it would have been somewhat safer.
Overall, it wasn’t my best experience. I did let the manager know when asked. But I wasn’t offered any kind of discount or anything. I took a few photos, but not many.
Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Baseboard cleaning • Pets in home • Just once
Cleaning Defenders's reply
Hi Erin,
Thank you so much for sharing your detailed feedback with us. I truly appreciate you taking the time to let us know about your experience.
I’m very sorry to hear that some parts of the cleaning didn’t meet your expectations. Your comments have been noted and will be reviewed with our team to ensure we continue improving the quality of our service.
If you ever need any assistance or have additional feedback, please don’t hesitate to reach out. We’re always happy to help and want to make sure you have a great experience with us moving forward.
Thank you again for your time and for giving us the opportunity to serve you.
Best regards,
Gabi
Cleaning Defenders
House Cleaning
Credentials
Background Check
Parker Jeppson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, the type of cleaning requested, and the condition of the space. We offer occasional promotions and discounts for recurring cleanings. There are no hidden fees — everything is discussed upfront so you always know what to expect.
What is your typical process for working with a new customer?
We start by gathering basic information about the home and the type of cleaning needed. Then we provide an accurate estimate and answer any questions. After that, we schedule the service at your convenience. On the day of cleaning, our team arrives on time, fully equipped, and ready to deliver a high quality service. We follow up afterward to ensure you are completely satisfied.
What education and/or training do you have that relates to your work?
Our team has extensive training in professional residential and commercial cleaning, customer service, and efficient cleaning systems. We stay updated on best cleaning practices and safe product usage to maintain high standards on every job.
