FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service Fee – During Business Hours - $45 Service Fee – During After Hours - $65 Peak Performance Membership – Offers the following benefits: 1.) Priority Scheduling 2.) After Hour Service Fee – Waived 3.) 10% Off Projects 4.) Worry-Free Whole Home Comfort
- What is your typical process for working with a new customer?
Customer contacts PTH via call, or online request for service Same day service, in most cases 24/7 Emergency Service
- What education and/or training do you have that relates to your work?
Master Plumber – (2) - Work under a Omaha Master Plumber 4-yrs - Pass the City Test Journeyman – (2) - 4-yr Apprenticeship with Class Hours Apprentice – (3) - 4-yr Apprenticeship under a Journeyman or Master Plumber Lead Estimator / Foreman - (1) - 10-yrs field experience Technician - (4) - 1-yr supporting all the above