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About
We found that customers have a high regard for companies that answer the phone without a long hold or voice mailbox. We have live answering M-F 8am-8pm and Sat 8am-Noon. We also have 24/7 online booking and 24/7 online chat representatives on our website. We also learned that scheduling options is very important for our customers. We offer multiple scheduling options in flexible arrival windows that won't keep you waiting around all day.
Overview
Hired 78 times
Background checked
8 employees
21 years in business
Business hours
SunClosedMon8:00 am - 3:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
Services offered
Fixture type
Outlets
Wiring
Lights
Circuit breaker panels or fuse boxes
Ceiling height
Under 8 feet
8 - 10 feet
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Good 4.4
40 reviews
5
73%
4
10%
3
5%
2
5%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Stephen W.
Aug 4, 2016
•
Hired on Thumbtack
Great job. Had Jason come out as my electrician. He made very clean cuts in the walls and ceiling while hanging my sconces and running a 110v outlet to my ceiling. True professional.
Electrical and Wiring Repair
Molly H.
Aug 20, 2016
•
Hired on Thumbtack
Our house is 98 years old, and at some point the kitchen had a set of awful four-foot fluorescent tube lights installed. We wanted to replace those with recessed lights, so we contacted Power Crew for an estimate. Michael came and looked things over, and gave us a very reasonable quote for installation (with the cost of parts included). We agreed to it, and when the day came he arrived and worked with us on the exact placement of the lights (having to work around the quirks of our house).
When he started to drill holes in the ceiling, he found that an air duct had been installed, and it didn't leave enough room for the cans. He discussed some alternative like track lights with us and wrote a new estimate, and left so we could talk it over. He was really nice and professional.
We didn't want track lights, so we did some research and found a new kind of surface-mount LED light which is very compact and can be installed into a normal ceiling box. We called Power Crew again and this time Jason came to do the work. There was a bit of a mix-up, as he thought we still wanted track lighting, but when we showed him the lights we'd found, he was very receptive to the idea. He experimented with the lights a little and found they're installed using spring clips, and it takes a fair amount of force to mount them or remove them, so the ceiling boxes would need to be pretty solid. He examined our ceiling again and took some photos, and asked if he could take one of the lights to the shop and mock up an installation of it so he could get it right in our kitchen.
We were ready a couple of weeks later, and he returned with the proper boxes to install (he had contacted the manufacturer's engineers to find which ones they recommended). He worked all day, and even though it was a tricky situation, he was able to install all five lights properly, including a smaller box to terminate the old wiring above one of them. It's not possible to install the lights perfectly flush with the ceiling, but he noticed a tube of caulk we had from another project and asked if he could use it to caulk the gap between the light fixtures and the ceiling.
Jason was also extremely nice and professional, very engaged during the entire project, and obviously very invested in doing it right and giving us the best results possible even though our house made it a challenge. We couldn't be happier with the service, and we would recommend him and Power Crew to anyone.
Lighting Installation
Linda L.
Dec 15, 2016
•
Hired on Thumbtack
Excellent service. The technician explained all my options and installed my new lights outside my side door. He was very polite,helpful and experienced. I plan more work in the spring and will definitely call Power Crew again.
Lighting Installation
Bonnie S.
Mar 8, 2017
•
Hired on Thumbtack
Power Crew and Austin installed a crystal chandelier for me. Austin was very careful unwrapping the fixture and installed it in my 15 foot ceiling in a timely manner. Austin was personable and a diligent worker. I am very happy to have a beautiful chandelier to light up my entry way. Thanks Power Crew for a job well done.
Power Crew's reply
Thank you very much for the five star rating and for your review. We really appreciate your kind words and it makes us feel great that the training we practice goes appreciated.
Handyman
Natalia M.
Oct 5, 2017
Extremely helpful. Unfortunately I was not able to proceed with that I thought could work due to the structure of my home but they trouble shooter every option available. They even had a second guy come out to assess that there was no other work around. Very profession and upfront about costs and options.
Power Crew's reply
Thank you for the 5 Star Rating and the Review! We really appreciate every opportunity & are blessed to have great customers like yourself.
Electrical and Wiring Repair
Credentials
Background Check
Jason Amato
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the job, not by the hour, so our customers won't have to worry about hourly rates and watch the clock tick away. One of the many reasons why hourly rates are becoming a thing of the past is because not all homes have the same wiring scheme or architecture. Another reason is not all technicians have the same skill sets and that means a less skilled technician can really rack up an hourly bill. If a job takes longer than anticipated, an upfront flat rate price removes the risk of you to pay more. That's why we made the investment to track our average times per task and offer better service. It also gives you peace of mind knowing what the exact cost will be.
What is your typical process for working with a new customer?
Each technician receives approximately two hundred hours of training each year. We don't just train on technical aptitude either. We take great care in training our technicians to respect our customer's homes as well.
What education and/or training do you have that relates to your work?
We have won local and national awards. Some of the awards we have won are exactly because of our training. We won an award from the Home Services Hall of Fame for Training Company of the Year. We also have training offered to our technicians outside of our area where they travel to learn industry best practices. Another important part of our training involves continuing education and code knowledge.
