Direct Comfort LLC

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Introduction: Customers and quality are my highest priority. I offer same quality service as bigger companies at a competitive price because I keep my overhead at a minimum. The satisfaction I get of seeing the customers face after a job completed.

Overview

Hired 14 times

1 employee

10 years in business

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Featured Projects

7 photos

Reviews

Customers rated this pro highly for value, responsiveness, and punctuality.

Great 4.7

14 reviews

5

93%

4

0%

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1

7%

Stuart Y.

Dec 9, 2015

Toby has a great work ethic and great philosophy when it comes to heating and cooling. Great service for a great rate.

Peter M.

Apr 18, 2016

Direct Comfort installed a new furnace and A/C unit for me on time, at the price quoted and excellent workmanship on all of it. They now service the entire neighborhood on their units. He will not try to sell you something you do not need, extremely honest is why I selected him plus the quality of his work.

Tracy F.

Jul 2, 2016

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Hired on Thumbtack

Our A/C froze up late in the afternoon on Thursday before the 4th of July weekend. I called one place and they were already closed for the day....they told me the next day that they wouldn't be able to get to my house for 4 days. Not sure who to call, so I submitted my situation on Thumbtack to see if I could get some offers. Toby with Direct Comfort contacted me that first evening. He was able to come out the next day. He found the system way low on freon (the older R22) and suspected the inside coil unit was leaking after seeing it (this is a 16 year old system). He found the leak quickly and gave me an estimate on replacing the coil and also cleaned off the coils of the outside unit. He came out the next day (Saturday) and replaced the coil unit in the house, charged it with nitrogen to test for leaks (found none), put a vacuum on it to remove all air and impurities in the system and then recharged the system. All is working again. Toby did a great job at a very reasonable cost, even charging less than what I thought should probably be expected for his labor. He also explained a lot to me along the way. I would definitely trust Toby to do future HVAC work for me.

Central Air Conditioning Repair or Maintenance

Ryan B.

Sep 8, 2017

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Hired on Thumbtack

Great experience

Heating System Repair or Maintenance

Audrey b.

Feb 9, 2016

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Hired on Thumbtack

Highly recommend this honest young man! Had a hard to diagnose problem. He walked me thru the entire process. He didn't rob me blind. As much as he did for me I know that I could have been charged way way more. I was nervous because the first attempt didn't work we had to go back to ground zero and redo everything (not for lack of knowledge, it was, as I said, hard to diagnose). All said and done it was way cheaper than he quoted me first and he was compassionate to my worries of cost and the labor he put into it. Ended up spending 4 hrs here til it was perfect and no extra fees. I even got a hug at the end because he saw how worried I was. Thanks Toby!!!

Heating System Repair or Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have standard no hassle pricing.
What is your typical process for working with a new customer?
Complete satisfaction.
What education and/or training do you have that relates to your work?
EPA Certified Trac pipe Certified Omaha master Mechanical.

Direct Comfort LLC

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