- What should the customer know about your pricing (e.g., discounts, fees)?
pricing is done on a case by case basis. It is hard to give a price on an approximate job size and without having seen the condition of the floors.
- What is your typical process for working with a new customer?
The customer should have me come assess the condition of their floors and take a measurement so that I can give them a more accurate estimate. Then we can discuss what direction they would like to go in as far as colors and finishes for the floors.
- What education and/or training do you have that relates to your work?
When possible I may attend various seminars usually given by product distributors in the area, as well as having 34 years of hands on experience.