FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard is $25.00 per man hour with very few exceptions.
- What is your typical process for working with a new customer?
Well... First I arrange a bid, if the customer agrees to said price we discuss scheduling options for them and service expectations ( normally everyone has a different desired goal, whether it be whole house cleaning or partial and level of deep cleaning etc..) Then we follow through with proceedings and the day before each cleaning I give each client a friendly reminder call to agree on times and an entry accessibility ( some clients aren't home daily and with them being new aren't comfortable with leaving doors unlocked or giving out garage codes.) Over time we gain their trust and slowly become part of their families .
- What education and/or training do you have that relates to your work?
I have been a neat freak my whole life things have always had their "own place" but I started cleaning professionally in late 2003, and started my own business at the end of 2007. Most of the work I have acquired and kept over the past several years had only been word of mouth. Which I feel speaks volumes about the service I provide.