FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer financing options with special promotions running throughout the year. Customers can also take advantage of multi-trade discounts, as well as military and past-customer savings. As a direct ProVia Windows & Doors partner, we’re able to offer materials at 20–30% below retail, passing those savings directly to our homeowners.
- What is your typical process for working with a new customer?
At McCoy Roofing, we believe great projects start with great communication. From your first call to final cleanup, we keep you informed with timely, relevant updates about your exterior project. We’ll ask your preferred method of communication—text, email, or in-person—so we can fit your schedule and comfort level. Whether your project lasts a week or several months, we maintain an open line of communication and provide clear documentation every step of the way.
- What education and/or training do you have that relates to your work?
McCoy Roofing is a GAF President’s Club Award winner, a distinction earned by fewer than 2% of roofing contractors nationwide. We’re also a ProVia Certified Partner for windows and doors, Pella certified, Conklin certified, and a FORTIFIED Roof™ certified contractor, trained to meet the industry’s highest standards for storm-resistant installation. Our crews receive ongoing manufacturer and safety training to ensure every project meets the quality, durability, and craftsmanship homeowners deserve. We are also insurance experts, handling all those hard to navigate topics and questions with ease.