What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system is simple; I have a flat rate fee for all services. Depending on the budget and the client, I can tailor the pricing for hourly, flat rate or a pricing range.
What education and/or training do you have that relates to your work?
I am primarily self-taught on the applications I use for design, but I attend workshops and user groups meetings to keep current on new features and trends. I also participate in discussion on industry forums.
How did you get started doing this type of work?
I originally started out as a fine arts major in college and took some design classes. I really liked the blend of art and communication, so switched over to graphic design.
What types of customers have you worked with?
I really do a variety of work, but most commonly I create marketing materials like sell sheets, ads and brochures.
Describe a recent project you are fond of. How long did it take?
I created an appeal brochure for an artist to upgrade his studio. The piece actually folds up to look the like the redesigned studio space and is interactive and interesting conceptually, as well as cost-effective to produce and distribute.
What advice would you give a customer looking to hire a provider in your area of work?
I would advise someone looking for a graphic designer to make sure the designer's vision and skills align with theirs. A client needs to feel comfortable knowing that they are being heard and their input is foremost in the decision making process. As a professional, I will always make suggestions and recommendations if I feel the project needs to go in a particular direction, but the client is the owner of the content and needs to be happy with end result.
What questions should customers think through before talking to professionals about their project?
There is no magic to graphic design. It's about seeing, listening, being current on trends and technology and foremost having a sensibility to pair creative vision with functionality.