FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Rates & Terms 💼 Hourly Rate My standard rate is $80/hour, with a minimum service charge of $200. This rate reflects not just time on site, but also travel, preparation, insurance, and professional-grade support that ensures your time is never wasted. Additional Charges May Apply for: ✔️ Work in locations with restricted or complex access ✔️ Tasks beyond the original project scope ✔️ Sourcing materials (Home Depot, Lowe’s, etc.) ✔️ Heavy lifting or labor-intensive work ✔️ Disposal and post-project cleanup, if requested All additional costs are discussed transparently before proceeding. Materials & Supplies: Materials, parts, and accessories are charged at actual cost. I can either procure and deliver them for you or coordinate with your preferred supplier. Referral Benefit: I believe in relationships over advertising. If you refer a client who completes a project with me, you’ll receive a preferred rate or bonus time on your next job - as a thank you for your trust.
- What is your typical process for working with a new customer?
My Process - Simple, Clear, and Focused on Your Needs 1️⃣ Understand Your Priorities We begin with a short conversation to identify your goals, preferences, and specific concerns - whether it’s aesthetics, function, or longevity. 2️⃣ Present Tailored Solutions I offer practical, professional options that fit your home, timeline, and vision - always with your budget and long-term satisfaction in mind. 3️⃣ Provide a Clear Estimate You'll receive a straightforward, no-pressure estimate outlining scope, timeline, and material requirements. No hidden costs or vague terms. 4️⃣ Source High-Quality Materials I can purchase and deliver all necessary materials, or assist you in sourcing exactly what you prefer - from trusted suppliers only. 5️⃣ Execute with Precision All work is performed with care, attention to detail, and full respect for your property. Clean tools. Clean site. No shortcuts. 6️⃣ Ensure Satisfaction Before I leave, we review the results together. I ask what else can be improved, adjusted, or fine-tuned — because every detail matters.
- How did you get started doing this type of work?
For the past ten years in Ukraine, I have worked in renting, selling, managing, and developing real estate. I have taken on many roles, including client, contractor, manager, landlord, tenant, seller, and buyer. This experience has given me a strong understanding of the processes involved in real estate. I know the common weak points in both residential and commercial properties. I understand what each party expects and how to meet those expectations. This allows me to prevent problems, improve property conditions, and optimize costs while reducing stress for everyone involved.