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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Plumbing Drain Repair
Thank you again for fixing the issue!!! I’m extremely pleased with the results! Keneth the technician was absolutely wonderful!!! Extremely professional! I finally found my tech when it comes to plumbing!!!👍🏼🤗💕Jul 2, 2020Verified
Plumbing Drain Repair
Zoom Drain followed up quickly and provided excellent customer service.Jul 31, 2020Verified
The Zoom Drain technician (Hector Luis) came quickly and was suited up professionally due to Covid 19. Very professional and would highly recommend this company.May 19, 2020Review from GoogleZoom Drain's reply
Very pleased with my experience with Zoom Drain. Technician arrived promptly, assessed the situation, quoted a price, and completed the job at hand. Would use them again.Apr 26, 2020Review from GoogleZoom Drain's reply
Excellent experience,,, It was very easy to schedule a same date appointment. John's professionalism was greatly appreciated, he did a great job, made sure everything was working fine and then cleaned up before he left. Should I ever need any plumbing, I know who to immediately call. I highly recommend this company.May 9, 2020Review from GoogleZoom Drain's reply
- What should the customer know about your pricing (e.g., discounts, fees)?We give free estimates and we don't perform any work without your authorization.
- What is your typical process for working with a new customer?We will typically have a customer show us the area of concern, we will then check out the other drains in the vicinity to determine the appropriate solutions. We then show the pricing out of a menu price book before we start work.
- What education and/or training do you have that relates to your work?We are very specialized in drains and have our own in-house training center for drain cleaning. We have weekly training sessions and mandatory safety training.