Mariam K. says, "We recently faced issues with our old tankless hot water heater, leaving us without hot water for weeks. After returning from a trip, we reached out to Jonathan(AKA Dr. Drips) through Thumbtack, impressed by his glowing reviews. He quickly assessed the situation, informed us that the unit was beyond repair, and recommended a modern replacement with a 10-year warranty.
Jonathan handled everything—from ordering the new unit to keeping us updated with photos and delivery tracking. Despite a delay in delivery, his communication was excellent, and he installed the new heater promptly once it arrived. He left the area spotless, demonstrating professionalism and care.
If you're considering hiring Jonathan, don’t hesitate. He is honest, responsive, and truly reliable. Highly recommend!"See more