- What should the customer know about your pricing (e.g., discounts, fees)?
I do give discounts to customers that come back to me frequently.
- What is your typical process for working with a new customer?
When working with a customer I ask beforehand where I should be working and what exactly do they want to be done. I give them my personal phone number to call at any moment if they have any concerns.
- How did you get started doing this type of work?
I started off learning from other businesses and through trial and error.