FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are non-discountable.
- What is your typical process for working with a new customer?
We have an initial discovery call to get a rough idea of the project. We then send out paperwork to authorize us to come to the site with a fee schedule, and then we develop a plan at the site and discuss it with the client prior to beginning work.
- What education and/or training do you have that relates to your work?
Our staff has IICRC certifications and licensures related to the work that we do.