FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There’s a 5-hour minimum for any service.
- What is your typical process for working with a new customer?
Usually I start the process with asking you a few questions about the event such as event type (dinner party, wedding, company gathering, etc.), # of guests, venue location (in-door/outdoor), and so on. This is to ensure I employ the correct amount of staff, create the perfect cocktail menu (if applicable), provide the right materials, and be thoroughly informed as to provide top level service. I then use this information to create a Banquet Event Order (BOE) and a loose timeline that is sent to the you for final approval. A deposit is required to secure date but a full refund can be issued to up until 48-hours prior to start of event for any reason. My goal is for the you to be as hands-off as possible the day of so you, too, can relax and enjoy this special moment in your life!
- What education and/or training do you have that relates to your work?
In addition to 18 years of experience in hospitality industry from front of house to management, I’m also TIPS- and WSET-certified. A TIPS certification helps reduce client’s exposure to alcohol liability lawsuits by having an informed professional serving guests. Wine Spirits and Education Trust (WSET) is the gold standard of education in the fields of wine, spirits, and beer.