FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At H-M-Solutions we tailor your space by your needs and desires. We offer free online consultations. For in home consultations, that typically run per hour we charge flat fee of $100 that is payable with cash, Zelle or Venmo. Our organizers charge by the hour or by the project. Our hourly rate is $90 per hour and any additional person require additional $90. We have 4 organizers in total. For consulting that requires longer travel time and we charge additional $25 for tolls and gas. Donations and items disposal: we are charging a flat fee of $50 for transportation of donation items that are not furniture. We work with various donation shops in NYC and NJ and we can dispose any of your smaller items to the shops in our local shops. If physical shopping is needed then flat fee of $100 is applied for each shopping trip arranged. This includes ordering in physical stores and any returns.
- What is your typical process for working with a new customer?
After initial contact our team will set either virtual walkthrough or physical one, depending on complexity of the project and clients needs. We come, discuss and measure your space. If we are required we will arrange purchasing of the items, we will arrange it as well as the drop off and schedule the date of the project. After this our team comes in and we make magic. Lastly we are waiting for that - WOW effect and give advice for maintaining your newly regained space.
- How did you get started doing this type of work?
I was a household manager for 15 years working for UHNW families.