FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and fair. I provide free estimates, and my rates depend on the complexity and size of the project. I also offer package discounts for multiple services or recurring maintenance work.
- What is your typical process for working with a new customer?
I begin with a detailed conversation to understand the customer’s needs. Then, I assess the site or project area, provide a clear estimate, and schedule the work at the customer's convenience. I always maintain clear communication and ensure customer satisfaction at every step.
- What education and/or training do you have that relates to your work?
I have professional training and over two years of hands-on experience in fiber optic installation (FTTH), security camera systems, and network wiring. I stay up to date with the latest industry standards and technologies to provide reliable and high-quality work.