FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is transparent and fair, reflecting the quality of work and materials used. I believe in providing value for the services offered. While I don't compromise on the quality of my work, I am always open to discussing the project's budget constraints and finding creative solutions to meet the customer's needs. I don't believe in hidden fees or unexpected charges; everything is clearly outlined in the initial estimate. Additionally, I may offer discounts for larger projects or referrals, ensuring that my customers feel appreciated for their business. Clear communication about pricing is essential, and I'm always happy to address any questions or concerns to ensure transparency and trust in our working relationship.
- What is your typical process for working with a new customer?
My typical process for working with a new customer begins with a thorough discussion of their project requirements. I like to understand their specific needs, budget, and timeline. After assessing the job, I provide a detailed estimate outlining the costs, materials, and labor involved. Once agreed upon, I schedule the work at a convenient time for the customer. During the project, I maintain open communication, updating them on progress and addressing any concerns promptly. After completion, I ensure the customer is satisfied with the work before finalizing the project. Customer satisfaction and clear communication are at the core of my approach.
- How did you get started doing this type of work?
I got started in this line of work because of my genuine passion for creating and building. From a young age, I was always fascinated by construction and design, finding joy in transforming ideas into tangible, functional spaces. Over the years, I honed my skills through formal education and hands-on experience, consistently finding inspiration in the art of crafting something meaningful and enduring. This passion drives me to deliver exceptional results for my clients, ensuring that every project is a true reflection of my dedication and love for the craft.