6. Action Air Heating, Cooling , plus
"Incredible service. Last week, the furnace didn't work. PSE&G was unable to start it (that 'worry-free' contract is a waste, and I canceled it), and with the cold weather approaching, something had to be done. I located Action Heating from the Thumbtack app. and read the reviews. I spoke with Kathy who assured me that somebody would come and give a free estimate. Sam arrived exactly on time despite it being a Sunday night, and actually worked on the furnace for over an hour. Sam is an affable type of guy, and you could tell that he was happy to be here. He was committed to fixing it right then and there, but alas, the fifty+ year furnace really just ran its course.
I arranged with Kathy for Sam to come back later in the week to take out the old one and install the new (I should also note that Kathy came with Sam on a second visit, and I was impressed with that). Sam came back a third time with two helpers (Kathy's husband Bob, and an apprentice), and the three of them worked tirelessly, non stop, never hesitating to explain to me the steps involved). By the end of the day, there was nice warm air circulating throughout the house.
Epilogue- Today and yesterday there was no hot water. I called Sam to inform him (I thought it was possibly related to the furnace work) and he instructed me on what to do. Perhaps sensing my ineptitude with this, he actually came over less than an hour later to show me how to move the dial to increase the water temperature. No charge. These guys are for real. No hidden charges or the sort, no "as long as..." or anything. I intended to wait a day or two before writing a review, and I'm totally satisfied.
Big or small job that you need done, call them. Their prices are very fair (yes, I checked around like most would), but just as importantly as the price is the reassurance and professionalism that Kathy, John, and Sam display. You can take my word for it"