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J. Way Travel & Transport LLC

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About
Hello, my name is Jacir, and I am the owner and private driver of J. Way Transport & Travel. With extensive experience in the transportation industry, I am here to provide exceptional service to my clients. As a private driver, I value professionalism in every detail. My priority is to ensure the comfort and safety of passengers on every journey. My vehicle, always clean and well-maintained, provides a pleasant travel experience, while my defensive driving and knowledge of traffic laws ensure a safe ride. Punctuality is key for me. I understand the importance of meeting schedules and commitments, and I make sure you arrive at your destination on time. Your satisfaction and convenience are my utmost priority. Furthermore, I am committed to providing personalized and courteous service. I treat each client with respect and dedication, adapting to their specific needs. Your experience as a passenger will be unique and memorable. By choosing my services, you can expect a reliable, experienced private driver committed to providing quality transportation. Contact me to schedule your next trip and enjoy a smooth and comfortable journey. I look forward to being your trusted private driver and making your travels an exceptional experience. Contact me today!
Overview

Hired 252 times

Background checked

5 employees

6 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2023

Services offered
Type of service

One-way trip

Round trip

Multi-location trip

Shuttle back and forth

Purpose of transportation

Wedding

Birthday

Bachelor(ette) party

Business

Vehicle type

SUV

Luxury sedan

Town car

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Great 4.8

96 reviews

5

94%

4

3%

3

0%

2

0%

1

3%

Read reviews that mention:


pro avatar
Jennifer M.

Dec 3, 2022

Hired on Thumbtack

Rode from Manhattan to philly with my husband and 2 yo daughter. We loved it, it was comfortable , Jacir was very nice he came on time and was very helpful with out luggages even though it was raining. Will definitely recommend him

Details: Business • SUV • 4 or fewer people • One-way trip • Airport service is not needed

J. Way Travel & Transport LLC's reply
Thank you for sharing your thoughts! I'm pleased to hear that my knowledge of the local area and alternate routes saved you time and stress.
Limousine and Chauffeur Services
pro avatar
Vel J.

Apr 1, 2023

Hired on Thumbtack

My mother and I had several wedding dress appointments in one day throughout NYC. I appreciated this vendor's responsiveness and price point, so I ended up booking with him. His rating would have been 3-4* originally because there was a bit of miscommunication about one of the stops. He asked us if we could walk because one of the locations was nearby enough (less than a block) so that he could hold onto a parking spot. My mother and I didn't really understand what he was saying (there was a bit of a language barrier, and we had to use Google translate to communicate some things), but we were running late, so we began to walk. It turned out to be a lot further than he anticipated. I'd say about 2-3 blocks total - not far in the grand scheme of things, but far enough when you hired a private driver. Despite the confusion, the unexpected walking, and the language barrier, this provider was very apologetic about the walking mishap. We ended up using him for additional time because my mother was pretty tired and didn't want to deal with Uber. J. Way provided the 2 additional stops and gave us a nice discount for the walking issue. Ultimately, I bumped him up to the full 5* because I respect that he admitted he made a mistake and he maintained his professionalism the entire trip. We also felt his apologies were very sincere. I think the language barrier is really what caused that conflict, but I won't rate someone poorly for that. Plus, he gave us a pretty helpful discount, all things considered. In the end, we made all of our appointments, and the overall experience was a good one.

Details: Business • Luxury sedan • 4 or fewer people • Multi-location trip • Airport service is not needed

J. Way Travel & Transport LLC's reply
I appreciate your positive feedback! I'm happy to know that I could exceed your expectations as a private driver.
Limousine and Chauffeur Services
pro avatar
Brendan O.

Apr 11, 2024

Hired on Thumbtack

My entire experience from start to finish was exemplary. I haven't booked or used services like this in the past, and I was very apprehensive. Jacir was very patient with my concerns and stayed in touch with me until the job was finished. The car was very clean and well kept. He was prompt, and my parents had a wonderful time. Thanks to Jacir. I would 100 % recommend him, and I would definitely use his services again.

Details: General entertainment • I'm flexible • 4 or fewer people • Multi-location trip • Airport service is not needed

Limousine and Chauffeur Services
pro avatar
Jessie M.

Feb 24, 2024

Hired on Thumbtack

Jacir was so AWESOME!! I hired him as my bachelorette bar crawl driver and he was absolutely the best. If I could give more than 5 stars I would. He arrived a few minutes early, his car was incredibly clean (it smelled wonderful), and he was very hospitable as he opened the door to let us in and out of the back seat at every stop. Chivalry is not dead ladies! As someone that generally takes uber and lift rides, his professionalism was a delightful change of pace. I would recommend Jacir and his services to anyone in need of a driver.

Details: Bachelor(ette) party • SUV • 5 - 8 people • Multi-location trip • Airport service is not needed

Limousine and Chauffeur Services
pro avatar
Alexa H.

Apr 15, 2023

Hired on Thumbtack

We had a cruise out of New York and let me tell you; I mentally could not handle the chaos of the city and the disorganization of the port for this cruise. So thank you Jacir for our round trip ride and being able to handle the craziness around.

Details: General entertainment • Classic car • 4 or fewer people • Round trip • Airport service is not needed

J. Way Travel & Transport LLC's reply
I'm happy to receive your positive feedback! Thank you for highlighting my reliability and commitment to safety.
Limousine and Chauffeur Services
Credentials
Background Check

Jacir Santos

FAQs

  • What is your typical process for working with a new customer?

    -Introduce myself, talk a little more about myself and my work; -Better understand the service requested to formulate a price that is fair for both, which is affordable for the customer and gives me an acceptable profit; -If the value is confirmed, schedule the date and time at which the service will be performed; -The day before the service, contact the customer confirming the service, with a photo of the car and the driver to facilitate the meeting; - Provide an excellent service, which generates trust, convenience and security so that the customer feels good about traveling with us;

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