FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At KC PRO CLEANING, we keep our pricing honest and simple. Our carpet cleaning is based on a straightforward flat rate by the room or square footage, while furniture and upholstery are priced per piece based on its size and fabric type. Every job automatically includes deep vacuuming, pre-treatment, and standard stain removal so there are never any hidden fees. Plus, we love saving you money, so we offer multi-room discounts and special package deals when you bundle your carpet and furniture cleaning together
- What is your typical process for working with a new customer?
At KC PRO CLEANING, we make working with us smooth and stress-free. Our process begins with a quick consultation to understand your specific carpet or upholstery needs and provide an accurate, upfront estimate. Once you book a convenient time, our professional team arrives promptly, walks through the space with you to note any problem areas, and pre-treats tough stains. We then perform a meticulous deep clean using top-tier equipment, ensuring we take our time to get the job done right. Finally, we do a post-cleaning inspection with you to make sure you are completely satisfied before we consider the job complete.
- What education and/or training do you have that relates to your work?
At KC PRO CLEANING, our expertise comes from extensive professional training and hands-on experience in the field. We are fully trained in the latest industry standards for fiber identification, advanced stain removal techniques, and fabric-specific chemistry. This ensures we know exactly which cleaning methods and solutions are safe and highly effective for your specific type of carpet or upholstery, preventing damage and delivering a deeper, longer-lasting clean.