White Glove Relocation Group
White Glove Relocation Group

White Glove Relocation Group

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Zip code
Extra services
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Introduction: "Most people are under the impression that moving brokers are limited, not transparent and provide no assurance for their relocation which is understandable considering the quality of moving brokers that are in the industry". What separates us is the fact that we care about the moving process enough to implement quality control in every aspect of our operation to help prevent the ball from being dropped. "The Services We Provide" The Moving Coordinator sets up your estimate and goes through your inventory in detail, packing, valuation coverage, all included services and potential additional services so you don't ever have to worry about hidden fees. Verification confirms all of the information on your contract provided from your Moving Coordinator including scheduled dates, COI's, addresses, services, packing, forms of payment and what to expect. That will be followed up with be followed by a verification complete email. Quality Assurance is your security for accurate inventories. If your furniture isn't a standard size and your worried about cubic footage increases, truck space, your adding and removing items, or believe items need special handling that will be taken care of with a scheduled call. The job of Q.A is to either video chat, request pictures and finalize your inventory to industry standards. Customer Service provides the essential information to our customers and are equipped to answer all question from the more frequent to the most difficult. They are also trained to solve most issues within a few calls. All documentation that needs to be prepared and signed are handled through them. They will properly transition you from our care to one of our network of movers while making you feel like the expert in the industry. The final step in this process is to provide our customers with a Service Fulfillment Form. This is a checklist of each step in the process to prepare you for your moving date which includes providing needed information about your carrier. Whether or not all steps were completed prior to completing the form we can recap missed information. "This is how we provide White Glove Service"
Overview

Hired 1 time

Background checked

License verified

12 employees

2 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Venmo, Zelle

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

3 photos

  • 3 Bedroom Home

    Long Distance Moving

Specialties
Extra services

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Move distance

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Reviews
1.0

1 review

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pro avatar
Bianca B.
Jan 7, 2022
·

Hired on Thumbtack

Hired on Thumbtack

This company is horrible. I have never had such a bad experience. Got a quote from Steven over the phone triple the price when they arrive. They stop answering the phone and still haven’t received items. Avoid at all cost!!!

Details: 3 bedroom home • 11 - 20 boxes • Load flat; no stairs or elevator • Unload flat; no stairs or elevator • 250 - 500 miles

Long Distance Moving
Credentials
License

License Type: Moving Company – Interstate – USDOT (NJ)

License verified on 11/5/2021

Background Check

Solomon Williams

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    White Glove Relocation Group understands that relocating is stressful whether it is across the state or the country. So, what we've made it a tad bit easier for you by saving you some money on your move. WGRG DISCOUNTS Live Call Discounts - Immediate Reservation (moving 1+ months in advance) - - Connecting Route (changing of date to accommodate our routes) - Cubic Fill (accommodating WG by helping fill truck space) Discounts Daily - Senior Citizen (55+) - Public Servant (police officer, EMT, fire fighter) - Education Services (teachers, principals, staff) - Medical Field - Military - Home Owner - Student Discount - AARP/ Medicaid - Car Insurance (our sponsors) - ACH (merchant fee deduction) - Referral (previous customer, employees, associates of company) - Holiday Discounts (Christmas, Thanksgiving, Independence Day, Juneteenth)

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