FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of the space to be cleaned. We offer competitive rates and customized quotes to meet our customers' needs. Discounts may be available for recurring services. There are no hidden fees—everything will be clearly discussed before starting the service.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with an initial consultation to understand their specific needs and expectations. We then provide a customized cleaning plan and a transparent quote. Once the customer approves, we schedule the service at their convenience. Our team follows high-quality standards, ensuring a thorough and efficient cleaning. After the service, we follow up to guarantee satisfaction and make any necessary adjustments. Our goal is to build long-term relationships based on trust, quality, and excellent customer service.
- What education and/or training do you have that relates to your work?
I have hands-on experience in the house cleaning having worked for a cleaning service company before starting my own business. Over the years, I have developed expertise in efficient cleaning techniques, organization, and customer service. Additionally, I continuously seek to improve my skills through research, training, and staying updated on the best products and methods to provide high-quality service to my clients.