- What should the customer know about your pricing (e.g., discounts, fees)?
CLASSES Potty Training 101 Groundwork...an into to Dog Training Intro to Crate Training PACKAGES Puppy-K (pups under 14 weeks) Family Pup (pre-requisite: Puppy K) Family Dog (all ages) *20% discount for all packages, paid upfront PROGRAMS Potty Training - 2 classes Crate Training - 2 classes Recall a.k.a. Come When Called - 3 classes Leash Walking - 3 classes Home Agility - 3 classes Backyard Agility (May - October, outdoor) - 3 classes Winter Games (November - April, indoor) - 3 classes *10% discount for all programs, paid upfront
- What is your typical process for working with a new customer?
1. Book a free 30-minute phone consultation or provide an email address so I can send a proposal. It will have links to book classes (each class has a unique link leading to availability for that class specifically), breakdown of fees and/or discounts, and terms and conditions. 2. As soon as your reservations appears on my calendar, I will either call you (if you booked a phone consultation) or send a payment request on Venmo (if you booked classes). If everything on the proposal looks good, simply pay the Venmo request. If a revision needs to be made to the proposal, please reach out. 3. When payment is received, I will send an invoice to acknowledge receipt of your payment and your booked slot is confirmed!
- What education and/or training do you have that relates to your work?
Bachelor of Science, major in Psychology (Ateneo de Manila University) Kinetic K9 (BetterDog Canine Behavior Center) Certification Council for Professional Dog Trainers (CCPDT)