FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In my experience when a customer is quoted a price, and when the handyman shows up do the job there are the unknown factors which were not unveiled to the handyman. This causes a conflict with the relationship with the customer and handyman. Working by the hour eliminates all these problems.
- What is your typical process for working with a new customer?
I let the customer vent all their emotions about their project, then I contribute my opinion as what I can do to satisfy the customer.
- What education and/or training do you have that relates to your work?
In 2007 started Senior Savvy Handyman services for Lowes. Present working for Thumb Tack under name Tobias Handyman LLC.