FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard steam cleaning includes: Vacuuming, Pre-treatment and Freshwater extraction. If your carpet has pet urine we have special treatments to remove the stains and odor. Our standard pricing is $.22 per square foot. We also offer shampooing for very soiled carpet, expedited drying, repairs, red stain removal and much more.
- What is your typical process for working with a new customer?
When I arrive at your home I will ask you to show me the areas that you want cleaned. I ask questions to determine the proper treatments and procedures necessary to thoroughly clean your floors. Once I understand the scope of the work I will give you an exact price for the work. There will be no surprises after I complete the work.
- What education and/or training do you have that relates to your work?
I am certified by the IICRC as a master textile cleaner. To attain this title I was required to take numerous classes and pass both written and practical tests. In addition I attend industry seminars to ensure I am using the best chemistry and technology to clean your floors.