FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
FIRST TIME CUSTOMER SPECIAL!!!!!!!! $199 dollars up to 5 rooms. We don't upcharge from here. This includes everything, any pre treatment you need, any pet treatment you need, any scrubbing!!!! Deep clean, shampoo, steam all covered!!!! If you have stairs it'll be 2 dollars a stair on top of the $199. Nothing more, nothing less. This also includes a 30 day guarantee. If you aren't satisfied, we arent satified and we come back and do it again for free. So please give us a call today and book your appointment.
- What is your typical process for working with a new customer?
When we work with any customer we give them 100% of our attention and take every job seriously. We are a growing company, and we will only get that way with everyone's support. We get as much information as we can about you are asking for. Which helps us assess the job, then we quote you what we think is necessary (nothing more, and nothing less). We inform our clients on what we are doing and what each chemical does. If the customer wants to know the chemistry of the products, we are fully educated in that also. If hired, we do the job with as much precision to getting the carpets looking brand new as possible. We don't lie, we don't cut corners, and we don't run from any task. We stand by our work, and we give our customers the opportunity to as well.
- What education and/or training do you have that relates to your work?
IICRC certified, IICRC WRT certified, we are constantly taking classes on various works such as marble restoration, chemical pH balance, machinery and etc