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About
Customer's Choice Door Company is a locally owned and operated door company with over 29 years of installation and service experience. Our philosophy hasn't changed: understand each customer's unique needs, fix the cause of the problem, and offer great products and professional workmanship at competitive prices. At Customer's Choice Door Company, customer satisfaction is our number one priority.
Overview
Hired 20 times
Background checked
1 employee
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and punctuality.
Exceptional 5.0
19 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
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Read reviews that mention:
Sandy R.
Apr 4, 2026
•
Hired on Thumbtack
We just had Greg over to change out an old, ugly front door on our house. After searching and hunting around, I settled on one found at Home Depot. He retro fit it, got all new hinges and hardware, weatherstipping put on the door, installed it, and even fixed my existing security door so it shuts easier and then replaced some dog damaged quarter round moulding at the bottom. He worked hard, and was very accomodating regarding taking it off pre-hung molding and getting it to fit correctly for my entry. He cleaned up after and left me with a much better entrance. If you ever are in need of a door facelift and upgrade, Greg’s the guy. Picked up all the needed supplies with my door, showed up on time as promised, and was very pleasant and easy to work with overall. This is how service should be. Would hire him again. We may replace our garage entry door next. A++
Details: Exterior door, like a front or patio door • 1 door • Standard • Metal • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Install locks or hardware • Home
Door Installation
Natalia M.
Apr 20, 2026
•
Hired on Thumbtack
Greg did an incredible job installing my door! From beginning to end, Greg was super communicative and the whole process was incredibly well done. I’m super happy with the results. I will definitely be using him for any future door needs!
Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home
Customer's Choice Door Company's reply
Great job to you in purchasing the right door and painting it. I hope the door works well for you. I am happy to work with you on the next door repair or install. Thank you Greg
Door Installation
Jordan M.
Mar 29, 2026
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Hired on Thumbtack
Do yourself a favor and book with Greg. He’s professional, he arrives on time, and he takes great care with the quality of his work. If I ever have another project I’m immediately calling him. He worked with my schedule and was very fast with his responses.
Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home
Customer's Choice Door Company's reply
Thanks for letting use your garage to plane the door down. That saved a lot of time. It was great working with you guys. Very hospitable. See you on the next job
Door Installation
Kenny K.
Sep 21, 2026
•
Hired on Thumbtack
Greg did a great job! His work quality is excellent and completed the work on time.
Details: Exterior door, like a front or patio door • 1 door • Standard • As recommended by professional • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Install locks or hardware • Home
Door Installation
Michael G.
Mar 3, 2026
•
Hired on Thumbtack
Exceeded expectations! Had work done in less than estimated time frame .
Details: Interior door (e.g. bedroom door, closet door) • Basic door (swings open and shut) • Wood • Multi-unit building
Door Repair
Credentials
Background Check
Gregory Tibbitts
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
$56 per hour, plus the $56 drive charge. Jobs within 30 miles one way are 1 hour. With my experience of over 29 years often I can fix a door in 1 to 2 hours.
What is your typical process for working with a new customer?
If they just need a repair we can schedule a service call. If they need a new door or new hardware I like to look at the job first. We could set up a free estimate. I can email a price, then all I need is an Emailed approval to get started.
What education and/or training do you have that relates to your work?
On the job training, working on several different types of doors. I have taken classes on electric locks and access keypads. When I am working with a new product I check the website familiarize myself with all the options and different functions. I can get technical support from the manufacturer. If I just need to increase my knowledge or check someone else's way of doing it I will watch How To videos on YouTube. I will always be improving and learning.
