FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home and the type of service you need (standard, deep, or move-out). We don’t rely on blanket discounts, but many of our customers find the best value in scheduling recurring cleanings — whether weekly, biweekly, or monthly — since it keeps their home consistently fresh and saves them time. We also never add hidden fees; what you see is what you get.
- What is your typical process for working with a new customer?
We begin by listening to your needs and customizing a cleaning plan. Once you book, you’ll receive a confirmation with all details. On the day of service, a vetted, background-checked cleaner arrives with eco-friendly supplies. After the clean, we follow up to ensure you’re fully satisfied — our goal is to earn your trust for the long term.
- What education and/or training do you have that relates to your work?
Our cleaners are trained in professional home cleaning techniques, with a focus on detailed work that makes a big difference (like walls, fans, fixtures, and baseboards). We also emphasize eco-friendly practices and customer service, so you get a spotless home and peace of mind.