FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're here to keep piano tuning & maintenance easy and affordable. Our tuning service for new clients is a flat rate of $200. This includes a pitch raise (necessary if several years have gone by without tuning) and any minor adjustments we may find. We often times can resolve minor repairs such as sticky keys and loose pedals for no additional cost! We also offer a 100% Satisfaction Guarantee and will travel to you within 90 days of your tuning to resolve any issues that may arise.
- What is your typical process for working with a new customer?
When you reach out to us we will ask you a few small questions about your piano: style, age, last tuning, etc. Then we will work with you to schedule the perfect time for your service. We are open 7 days a week and are committed to meeting your scheduling needs.
- What education and/or training do you have that relates to your work?
I graduated as a Certified Piano Technician through the Piano Technician Academy and studied directly with an experienced Registered Piano Technician here in Las Vegas.